 |  |
Chris Wianecki wrote:
Re: Billing cycle items
From: Shawn Hogan
Date: Wednesday, August 5, 1998
Time: 4:13:22 pm
>Strange... Well I check it out and try to determine what it might be.. In
>any event I have another problem, I entered 3 different accounts. During
>the setup I entered the dated that those accounts were created. Everything
>is perfect. I went to finish the account and make it current. But also I
>switched the due date (Exp Date) to be Feb 1, 1999. Well, as far as I
>wanted it to be is not to create an invoice for that account but to just
>be there and when it comes to Feb 1st 1999 it would let me know that there
>is some account like that by generating an invoice. It worked fine
>prewiously that I could create such account and was fine. But now when I
>go to generate invoices this account cames up. How can I make it so it
>does not came up when I press on generate invoices?
If you edited the expiration date by hand, you will need to build the
indexes (in maintenance). The internal indexes reflect the old
expiration date until you rebuild the indexes. (That's why there is that
message in the employee setup section warning about altering expiration
dates by hand).
If you rebuild the balance due, and the customer is still coming up, then
there is a good reason.
- Shawn
-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
Messages In This Thread:
Return to Digital Point Solutions' Home Page