Search Again: Re: Best way to give time credit From: Shawn Hogan Date: Friday, September 3, 1999 Time: 5:23:38 pm crush10 wrote: >Hello! I'm a lurker and kind of newbie but here is a little question I >have: > >If you comp an established account one month (or whatever time span) of >service irregularly -- say, to placate clients after a server crash or if >their account got messed up somehow -- what is the best way to reflect >that? > >It can be a product that you invoice which will push the exp. date up >once you "pay" it with a credit, or (as I have been doing) just manually >setting the exp. date forward a month and making a note of the credit in >the "notes" section. I am just wondering if their isn't a better way I >haven't stumbled across. > >Thanks in advance for any insight folks may have. Yes, you can either edit it manually, or give a zero dollar product worth a certain number of days/months you want to give. P.S. - A few versions ago added the ability to automatically add notes about manually changing expiration date. - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 ------------------------------------------- To subscribe, unsubscribe and list archive please visit http://www.optigold.com/lists -------------------------------------------

Messages In This Thread: Best way to give time credit by crush10 on Sep 3, 1999 at 2:59:32 pm Re: Best way to give time credit by Shawn Hogan on Sep 3, 1999 at 5:23:38 pm Re: Best way to give time credit by Tony Harris on Sep 3, 1999 at 11:49:30 pm Best way to give time credit by crush10 on Sep 7, 1999 at 11:29:10 am Re: Best way to give time credit by Shawn Hogan on Sep 7, 1999 at 11:40:21 am