Search Again: customers not invoicing From: Teresa Walters Date: Friday, September 10, 1999 Time: 2:42:21 pm **Warning Long** Try to follow this, please. I suspect the problem is going to be hidden somewhere, so you need to follow the rabbit trail to try and figure it out. We are doing a promotion that gives the customer 2 free months of service. A regular paying customer gets suspended 10 days after their expiration date. Invoices go out 2 weeks before the expiration date. Since the promo customer isn't paying anything up front, I don't want to give him 10 days of grace. I started out by setting a hold date that was equal to his expiration date. The promo customers were not being invoiced. You had suggested that I change the hold date to one day past the expiration. I tried that and the promo customers still aren't getting an invoice. Any suggestions? Teresa ------------------------------------------- To subscribe, unsubscribe and list archive please visit http://www.optigold.com/lists -------------------------------------------

Messages In This Thread: customers not invoicing by Teresa Walters on Sep 10, 1999 at 2:42:21 pm Re: customers not invoicing by Shawn Hogan on Sep 12, 1999 at 9:06:51 pm