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From: Scott Trautman
Date: Friday, December 3, 1999
Time: 9:38:14 pm

Hiya Shawn,

Okay, so I asked for a count on a coupla reports, bam, you produced. Cool.

Furtherly Anal than that, nitpicky me would love to see page numbers on your
reports as
Page 5 of 6. Me also messy and anal, so me sometimes miss page off printer,
or on desk, and tear hair out when page not
in daily "packet" of transactions......lessee, 3 of 6, 5 of 6, wait, where's
4 of 6? That's my return # on page 4...

....and....don't suppose a feller could basically print reports (as in
pretty much all of em) to a CSV file or sumpin
ya can page through as a Texas sized text file and page through an' figur'
out what stupid thing ya did with billing 3 weeks ago that seems to make no
sense at all now and is really screwing you up.....

And completely off the wall from that, stinkin' thinkin. Is there any
reporting service out there, like D&B, or a
credit bureau where I could ship off, nice&easy, how freakin' slow some
people's children are in paying their bills? Pffffft, so Mr. Excuses, ya
can't get that 51st credit card or next lease because yur marked as a
reeeeal slow payer.

Better yet, your next ISP. Credit reference please?

Am I not just naughty? It's settled then, my wife must spank me now.

Opti-defs:

Opti-bowl: in about 5 years, tier 3 collegiate annual whing-ding with Shawn
as hostmaster
Opti-bowl: in about 10 years, after there's 2 ISP's left, and Opti-gold is
absorbed by the borg,
the bowling alley Shawn bought to amuse himself....and completely
computerized...with robots....

Opti-fowl: not paying Shawn for your next 1000 users before the weekend
Opti-growl: "man you guys are really weird, lay off the eggnog".......
Opti-plow: Immersion billing training. Your billing guy takes off and you
have to figure it out, today, yourself.
Opti-cow: Where is the freaking' audit history button? How do I cancel
people? How do I get that stupid usage reminder off? Can I rerun the "Post
Queued Payments report"? I want to press one button and it do everything.

Opti-bold: Being mean to Shawn for any reason short of him kicking your dog,
really hard, and laughing evily about it
Opti-hold: "I don't really understand what that would accomplish, but I'll
think about it....."
Opti-crew: Why all of us of course. We ought have tea&crumpets together
sometime.

It does appear I have too much time on my hands. Just giddy and goofy from a
week of Opti-plowing. After not dealing with

billing at all for a week before that.

SMT

Scott M. Trautman 800-482-4638
Global Dialog Internet 608-240-4638,4637fax
2810 Crossroads, STE LL2 scott@gdinet.com
Madison WI 53718 http://www.gdinet.com
<http://www.gdinet.com>



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