 |  |
Tom Shin wrote:
Re: Optigold ISP 2.0.8
From: Shawn Hogan
Date: Friday, February 4, 2000
Time: 12:23:14 pm
>Right, but I these items I'm talking about don't have time credit at all,
>which is probably why I can't see them. But this is exactly what being able
>to add items is for, extra services (that don't add time) to add to your
>existing account.
Give them time credit and they will show up (Optigold manages the details
of not ACTUALLY giving them time credit when it's added to their billing
cycle). But it does need it to know what type of cycle it's allowed for.
>I see your point, and I think I asked the question incorrectly. Could you
>have all this stuff on the tech support interface that customers can't
>access? My reason for asking is that it would make it so much more
>automated for us if it were possible to add/delete billing cycle items (with
>quantity) and have the automatic generated invoice stuff. We have CGI
>scripts that access the web interface and make updates and all, not our
>customers.
Yes, I would imagine that it will probably be added to the tech support
web interface. At which point, I think it would be okay to delete items
(so long as the employee has access to do so).
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
-------------------------------------------
To subscribe, unsubscribe and list archive
please visit http://www.optigold.com/lists
-------------------------------------------
Messages In This Thread:
Return to Digital Point Solutions' Home Page