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Re: newbie hits a problem

From: Shawn Hogan
Date: Thursday, March 2, 2000
Time: 12:07:48 pm

Lin Nah wrote:

>Hi,
>I seem to have problems with the admin account.
>
>I started setting up Optigold yesterday.
>
>The first time I set the admin account password and managed to log in.
>However when I logged out and shut down the application, it wouldn't let
>me log in as admin when I restarted it later.
>
>Initially I thought it was perhaps to do with the new key_.usr (sp)
>file as I had put in a new one in between. But it was still the same
>problem when I replaced it with the old key file.
>
>So I deleted it and started again, this time being very careful to write
>down the password for admin in case my memory was incorrect.
>
>I did try logging in again and that worked (but now that I think about
>it, I don't know if I closed the app and reopened it).
>
>Anyway This morning, after starting up the app, opening all, I can't
>log in as admin. I could log in as one of the users I set up last night.
>
>If I did make a mistake with the admin account password, is there a
>way to break in and reset it?
>Is it something I have done wrong?

Nope, go to Edit Employees under one of the accounts you *can* log in
with and look at the admin account. Make sure the login is correct, as
well as the password (default is "admin").

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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