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Thor wrote:
Re: Invoice Search
From: Shawn Hogan
Date: Friday, April 7, 2000
Time: 10:39:23 am
> 1.) All of a sudden, when I search for invoices, OG won't let me access
> my found set.
> Invoice_.USR does open, but it is behind MainMenu, and the Window menu
> is grayed out. In order to look at my found set, I have to click on the
> Main Menu button, then choose Invoice_.USR from the window menu.
That version of Optigold ISP are you using?
> 2.) When I generate invoices, everything is being pro-rated (to Apr 15)
> even though I have checked "No" in the "Auto-prorate generated invoice"
> preference. This has screwed up the expiration dates on a bunch of our
> customers.
The ONLY other thing (besides the mentioned preference) that would do it is
the preference that "auto prorates last invoice if needed", but that would
only do it if everyone's termination date was set to Apr 15.
> 3.) How do I send a "10 days to expiration" notice to customers? When I
> invoice, the only people that get e-mailed are our credit card
> customers. (I had set "Invoice Type For Other Accounts" to Email. I
> tried switching it to Paper, but OG still skipped the non-credit card
> customers) Could this be because in Billing info the "Use" field is
> blank, as opposed to "None"?
Correct, that Billing Use field is a required field.
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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