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Sam Clark wrote:
Re: Letter sending with FMP 3.0
From: Shawn Hogan
Date: Friday, April 7, 2000
Time: 12:17:25 pm
> I want to send customer surveys out from the letter library to appear as if
> sending from a general email box rather than an employee's. I've got the
> email address I want to appear I'm sending from in the General Preferences,
> Company Preferences.
>
> I set each client computer to send (My Stuff, Preferences) via SMTP. I
> attempt to send the letter, setting the "SMTP emails from employee" to No.
>
> This works when client's using FMP 4.1, but not from FMP 3.0. In 3.0, the
> letter appears to send, shows as sent in OGold's customer Audit, but the
> customer does not receive it. The email doesn't appear in the sender's Sent
> Items (Outlook Express) using either FMP version.
>
> How do I accomplish this from FMP 3.0?
Do you see the Optigold ISP SMTP Gateway load as a minimized process when
you send a letter? If not, it's falling back to MAPI because of
insufficient data (make sure your SMTP server is filled in, make sure all
email addresses on the company preferences screen is filled in, and of
course make sure the employee doing the sending is set to use SMTP under My
Stuff -> Preferences).
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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