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Alexi wrote:
Re: Requests and Issues
From: Shawn Hogan
Date: Thursday, September 24, 1998
Time: 4:05:05 pm
>When I went into the customer payment screen and chose new payments, the
>customer's amount due was $32.95, but the amount listed was 39.95. I
>changed it, no problem. Now, the customer has no open invoices or amouts
>due, but when I click in the new payment field, it still shows $39.95. Any
>ideas why?
Pull the customer up and check their payment screen. Check the balance
due.
Just because a customer has everything closed, doesn't neccesarily mean
they have no balance due.
Check the balance due, and then double check the payments and invoices
(make sure they balance).
- Shawn
-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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