 |  |
sorry Shawn oh master of Optigold, but this has been happening for a
Re: Requests and Issues
From: Trish Kleuskens
Date: Thursday, September 24, 1998
Time: 4:30:21 pm
long time, it will fix it self over night but the only way I found to
fix it is to create another invoice for $0.00/0 time and then trash it.
I seems to rebalance it.
tk
At 04:03 PM 9/24/98 -0700, Shawn Hogan wrote:
>Alexi wrote:
>
>>When I went into the customer payment screen and chose new payments,
the
>>customer's amount due was $32.95, but the amount listed was 39.95. I
>>changed it, no problem. Now, the customer has no open invoices or
amouts
>>due, but when I click in the new payment field, it still shows $39.95.
Any
>>ideas why?
>
>Pull the customer up and check their payment screen. Check the balance
>due.
>
>Just because a customer has everything closed, doesn't neccesarily mean
>they have no balance due.
>
>Check the balance due, and then double check the payments and invoices
>(make sure they balance).
>
> - Shawn
>
>-------------------------------
>Shawn D. Hogan
>President, Data Point Solutions
>http://www.data-point.com
>(619) 452-3696
>ICQ: 8319647
>
>
Tricia Kleuskens
Director of Admin.
(619) 565-SURF x 111
trish@inetworld.net
Messages In This Thread:
Return to Digital Point Solutions' Home Page