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Alexi wrote:
Re: Requests and Issues
From: Shawn Hogan
Date: Friday, September 25, 1998
Time: 11:13:01 am
>Another one showed up here. A new credit card customer was entered
>yesterday but was not charged til this morning. Today he showed up as
>being one day past due. I did the normal batch export, charge, and posted
>his payment. I go back to his record, the payment is posted, the invoice
>is closed (it had a product that gave one month credit), but his expiration
>date is still yesterday and he's showing up as 1 day past due still.
>Somehow, his invoice did not give him the one month credit...what to do?
>
>Trish, have you seen this as well? ;)
And you are positive that the closed invoice was worth 1 month?
- Shawn
-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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