 |  |
At 12:00 PM -0500 1/24/99, John Draper wrote:
Re: Does InterNIC play favoritism with selected ISP''s
From: Chuck Rice
Date: Sunday, January 24, 1999
Time: 5:31:00 pm
>>I've had my last five domains turn around in less than two hours. In two
>>cases the acknowledgement and completion message arrived together.
>>
>>I was under the impression that they had finally succeeded is fully
>>automating the process.
>
> Then would you please explain to me why it takes them 14 days to get
> around to me? Is there anyone there I can Email to? I try the mormal
> channels to send to "hostmaster@internic.net", being careful to include
> BOTH my handle and Transaction number, but to no avail. Is there someone
> at ImterNIC I can contact other then the "hostmaster@internic.net" address?
>
> John
I only have had long waits when I have messed something up. When I get
everything right, the automation takes care of it within a day or two.
If I screw up the spacing on their forms or enter some kind of bad data,
the request gets kicked out to a person and they are way far behind.
You would think that the automation could just return an error message
to me, but it does not. I cannot figure where they get their system
designers and programmers.
One time, I changed upstream ISPs, so my DNS name stayed the same, but
the IP address changed. I submitted an update, and it came back and said
that it had been done, but when I would query the database, it would
still be wrong. I must have resubmitted that change 20 times in various
ways, but it kept changing the IP address back to the old number.
Finally I discovered that when I registered my DNS, they also created
separate records for the DNS host name, and it had the old IP address.
Once I finally submitted a change for that other record, all was well,
but it would have been nice if there had been a bit more error checking
with a reply message. I would have more hair now.
You might try using their web page form generator to generate a new
form and resubmit it.
BTW, was their money involved? If they have to check that you sent your
check, that may be delaying things. Anytime a person has to touch it,
you are looking at delay. -Chuck-
__________________________________________________________________________
Chuck Rice
<mailto:Chuck@WildRice.com>
Return to Digital Point Solutions' Home Page