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Re: difficulties resolving

From: Men & Mice Support
Date: Saturday, June 26, 1999
Time: 1:39:00 am

>We have a problem here that seems to have to do with dns resolution.
>
>One day we can get into our ftp.valueport.com server, the next day we
>can't. One hour I can't sweep my email, the next I can. It has happened
>since we switched over our dns settings. Three days ago I couldn't sweep
>mail, yesterday I could, today I can't.
>
>Its weird too, because even though say client 1 can't sweep email,
>everybody else can. Or they can't sweep, but we can.

DNS Expert came across multiple delegation-type errors in your zone. It
boils down to this:

Your two servers (ns1 and ns2) have different zone files. The secondary
name server has a messed-up looking copy, but that copy has a higher serial
number, which is probably why it isn't updating like it's supposed to.

The solution: On ns2, in the Finder, find the zone file for valueport.com.
It should be in the Secondary Data folder. Trash it (and empty the trash).
Then pull up QuickDNS Pro Server and select Restart from the file menu.

Assuming ns2 is set for secondary service (instead of as a second primary),
it will pull the correct copy of the zone from ns1. After that, things
should work fine. If not, I'll take another look.
____________________________________________________________________
Chris Buxton Men & Mice
cbuxton@menandmice.com http://www.menandmice.com



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