Search Again: Re: Another messed up customer... From: Alexi Touloumis Date: Thursday, October 1, 1998 Time: 10:03:01 am >The only way the automated tasks will ever close an invoice is if you >have it setup to automated close prepaid invoices (if they had enough >credit on file to cover the invoice when it was created). I know, but they only had made one payment to cover the initial invoice. The second invoice was completely unpaid for, but it was closed...AND, most importantly, their expiration date is still the same as their establish date (meaning they have gotten no time credit for the two closed one month time credit invoices). So, there's two problems here: why did the auto tasks close an invoice without the customer having enough money paid to cover it, and even with that, why did the customer not get a time credit for this or his previous invoice? Alexi JASKE.COM - Innovative I/Net Home Page: http://www.jaske.com Members Start Page: http://members.jaske.com ISP/C Member http://www.ispc.org

Messages In This Thread: Another messed up customer... by Alexi Touloumis on Sep 30, 1998 at 5:04:45 pm Re: Another messed up customer... by Trish Kleuskens on Sep 30, 1998 at 5:25:08 pm Re: Another messed up customer... by Shawn Hogan on Sep 30, 1998 at 6:06:26 pm Re: Another messed up customer... by Shawn Hogan on Sep 30, 1998 at 6:08:39 pm Re: Another messed up customer... by Alexi Touloumis on Oct 1, 1998 at 10:03:01 am Re: Another messed up customer... by Shawn Hogan on Oct 1, 1998 at 12:47:14 pm