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Re: EIMS and QuickDNS

From: Men & Mice Support
Date: Wednesday, August 11, 1999
Time: 7:30:00 pm

>I am referring this here, since Glenn (qualcomm/EIMS list) indicated to
>me that EIMS is not causing, and does not cause a crash on our server.

You are not the first to have a problem when running both QuickDNS Pro and
EIMS on the same machine.

We have yet to track down the problem. Obviously, since both our
programmers and Glenn Anderson are unable to find a problem in the
respective products, there has been some unproductive finger pointing.

Most people who run both together seem to have no trouble. However, there
have been reports from some users that the two apps just don't work
together at all on their servers.

At this time, I can't give much advice to those experiencing the problem.
The simplest solution is to separate the two apps onto different machines.
If that is not possible, then try moving the pair of them to another
machine - this seems to work sometimes.

If it is not possible or feasible to move either app to another server,
then zero out the drive, reinstall the latest stable OS that will run on
the machine, with the latest Open Transport available, and reinstall both
products. This may or may not solve the problem.

As soon as we can definitively work out where the problem is, either
QuickDNS Pro or EIMS (or both) will be revised accordingly. Until we've
identified the problem, though, the advice we can give is fairly limited.
____________________________________________________________________
Chris Buxton Men & Mice
cbuxton@menandmice.com http://www.menandmice.com



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