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Re: Another messed up customer...From: Shawn Hogan Date: Thursday, October 1, 1998
Time: 12:47:14 pmAlexi wrote:
>I know, but they only had made one payment to cover the initial invoice.
>The second invoice was completely unpaid for, but it was closed...AND, most
>importantly, their expiration date is still the same as their establish
>date (meaning they have gotten no time credit for the two closed one month
>time credit invoices).
>
>So, there's two problems here: why did the auto tasks close an invoice
>without the customer having enough money paid to cover it, and even with
>that, why did the customer not get a time credit for this or his previous
>invoice?
I have no clue... if you want... send me your data files again and I'll
run a complete diagnosic on them... something seems screwy with your set
for some reason...
- Shawn
-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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