[OT]: switching a client over

Re: [OT]: switching a client over

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>>What is involved in obtaining the Internic ID and password to submit the
>>IP information change? (The client owns the domain name, not the hosting
>>service.)
>>
>>Is the current hosting service required to release this information to
>>the client? What recourse does the client have if the current host plays
>>dumb or difficult?
>
>Paul

I've finally managed to do this.

Network Solutions and my ISP were not co-operating with me to make the
changes. 28 emails later, 10 Internic web forms later, and 4 international
faxes later - still nothing was happening.

The main thing to consider here is the Authentication Scheme used to
register the domain name in the first place. There are three
1. Mail-From (most common)
2. Password
3. PGP

My domain was registered by my previous ISP using Mail-From.

Here's what I ended up doing.

1. Go to http://www.networksolutions.com
2. Push the WHOIS Search menu item on the left.
3. Type in the domain name and push submit.
4. Your client should be listed as the admin. In my case the ISP had
created an email address for me that I could not access. Any email sent to
that address just disappeared. No responses came back from that email
address. Write this email address down. Lets call this email address the
phantom email address.
5. Go to http://www.networksolutions.com
6. Push the Make Changes menu item on the left.
7. In the top edit field, type in the domain name then push go.
8. Push the Domain Name Registration Agreement link.
9. Type in your own email address. Type in the domain name. Select
Modify... Then push Proceed.
10. Fill out the form using your clients preferred NIC. I altered my
organisation information. I set the Admin, Tech and Billing NIC to myself.
I changed the DNS to point to my server. Push the Submit ... button.
11. A message comes up that says a copy of the form has been emailed to
your email address.
12. You will eventually receive a form with your info in it. It will say
that this form must be emailed back to hostmaster@internic.com . Don't send
it yet.
13. Go into your email packages Settings and change the Return Address to
the one previously written down from step 4. (that phantom email address)
14. Reply to the form using the phantom Return Address ie just hit the
Reply button in your email package. Check in the email header that it has
the phantom email address in the From area. Now send it.
15. Change your email address back to you real email address.
16. Wait 48 hours.
17. Check Network Solutions WHOIS.

Hopefully you have succeeded in transferring your clients domain name out
of the control of the other ISP. Worked for me.

This procedure raises some security issues. You may like to make some of
the details password protected.

My philosophy is that my customer should own and be in control of their
domain info. I will not get in the way of their ownership.

Peter Bancroft

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mailto:peter@webserver.com.au Ph (03) 9379 0553 +61 3 9379 0553
http://www.webserver.com.au Fax (03) 9379 9167 +61 3 9379 9167
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