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Re: Customer / Record Count

From: Shawn Hogan
Date: Monday, October 5, 1998
Time: 11:44:43 am

Amy Milliken wrote:

>Did the = search in both...none found.
>Also, the Total at the bottom of the screen shows 695. And when I "Find
>All" I get a total found of 695.
>But I'm still getting 715 when I add the different account types together.

Ooohhhh... so you are getting a double classification (some accounts are
counting as 2).

If any of your account types have more than 1 word in them, they could
possibly show up in a search for other account types... for example...

An account type of "Business Dialup" would show up in a search for
"Business Dialup", "Business" or "Dialup".

It's a good idea to stay away from that unless you WANT to double
classify accounts...

Just think of it this way... when you do a search, it's searching on a
per word basis, unless you were to put an equal sign at the beginning of
the search criteria... if you did a search for "=Business Dialup", it
will have to match EXACTLY. But either way, it's still a good idea not
to double classify.

- Shawn

-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647



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