Search Again: Re: Customer / Record Count From: Amy Milliken Date: Monday, October 5, 1998 Time: 12:56:50 pm Well, I think that tells me what is happening. BUT since I am using the Account Types that are defaulted in the program..... Business Comped Business Comped Individual Individual So when I search for "business" it gives me a total of Business and Comped Business. And the same for Individual. And that is where the extra 20 is. Will any of the features of the program not work if I change the account types? Amy Milliken -----Original Message----- From: Shawn Hogan <shawn@data-point.com> To: Optigold ISP List <isp-list@data-point.com> Date: Monday, October 05, 1998 1:41 PM Subject: Re: [Optigold-ISP] Customer / Record Count >Amy Milliken wrote: > >>Did the = search in both...none found. >>Also, the Total at the bottom of the screen shows 695. And when I "Find >>All" I get a total found of 695. >>But I'm still getting 715 when I add the different account types together. > >Ooohhhh... so you are getting a double classification (some accounts are >counting as 2). > >If any of your account types have more than 1 word in them, they could >possibly show up in a search for other account types... for example... > >An account type of "Business Dialup" would show up in a search for >"Business Dialup", "Business" or "Dialup". > >It's a good idea to stay away from that unless you WANT to double >classify accounts... > >Just think of it this way... when you do a search, it's searching on a >per word basis, unless you were to put an equal sign at the beginning of >the search criteria... if you did a search for "=Business Dialup", it >will have to match EXACTLY. But either way, it's still a good idea not >to double classify. > > - Shawn > >------------------------------- >Shawn D. Hogan >President, Data Point Solutions >http://www.data-point.com >(619) 452-3696 >ICQ: 8319647 >

Messages In This Thread: Customer / Record Count by Amy Milliken on Oct 5, 1998 at 9:03:06 am Re: Customer / Record Count by Shawn Hogan on Oct 5, 1998 at 9:28:15 am Re: Customer / Record Count by Amy Milliken on Oct 5, 1998 at 11:22:06 am Re: Customer / Record Count by Shawn Hogan on Oct 5, 1998 at 11:44:43 am Re: Customer / Record Count by Amy Milliken on Oct 5, 1998 at 12:56:50 pm Re: Customer / Record Count by Shawn Hogan on Oct 5, 1998 at 2:23:36 pm