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Re: Re-activating cancelled customersFrom: Shawn Hogan Date: Tuesday, October 13, 1998
Time: 11:12:10 amAmy Milliken wrote:
>How can I get OG to change account status from cancelled to current when
>a cancelled customer re-activates?
>I deleted the term. date and rebuilt indexes. But still shows
>cancelled.
>Do I need to make a new acount (:-( or is there something I'm not doing
>correctly?
Well, it can be done by changing the status manually, killing the
termination date, adjusting the expiration date and then rebuilding the
indexes. But that's kind of a lame way to do it (1.7.5 is going to have
a button to reactivate a canceled account).
- Shawn
-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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