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Re: domain name issue- help!From: Global Homes Webmaster Date: Thursday, June 1, 2000
Time: 9:59:39 amOn 06/01/00 at 10:18, Greg Saulsbury wrote:
> help!!!
>
> we have a problem with a domain name we host for a customer. As of this
> past weekend their domain name , ocfci.org , doesn't show up in the root
> servers. I've checked, and yes they paid their fee!
>
> I can never get thru on the networksolution # 703-742-4777
> I've even emailed them... Any tricks to fix this??
Best of luck! My experience with Network Delusions is that their automated
request processing (registrations, modifications, collecting money, etc.) is
usually pretty efficient. If, on the other hand, you need something that
requires intervention by an actual NSI worker 'droid, it can be like
extracting teeth from the proverbial domesticated fowl. Even when you do get
hold of a live person, they often don't seem to have much of a clue about what
they're doing. The best advice I can give is to keep trying the phone number
-- I've never been able to get a non-automated response to e-mail from them.
In any event, have patience -- it's not likely to be a very quick process.
Christopher Bort
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