Search Again: Re: Hold Revisited From: Shawn Hogan Date: Sunday, June 4, 2000 Time: 10:45:34 am Susie Ward wrote: > If I need to put someone on hold that is planning to come back someday, but > we're just not sure exactly when, can I just set their Hold Date to todays > date then when they get ready to start back I just fill in the Hold Until > date will it credit their hold time? I have "Credit indefinite hold time > when released from hold" set to No (I assumed this was more for when > someone is put on hold for non payment). I wasn't sure if filling in the > Hold Until date would make it a non-indefinite hold time or what. Yes, if you want it to credit their time, you will need to set the hold until date before they are taken off hold. - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 ------------------------------------------ To subscribe, unsubscribe and list archive please visit http://www.optigold.com/lists ------------------------------------------

Messages In This Thread: Hold Revisited by Susie Ward on Jun 4, 2000 at 9:09:33 am Re: Hold Revisited by Shawn Hogan on Jun 4, 2000 at 10:45:34 am