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Re: Un-Cancelling a customer

From: Shawn Hogan
Date: Monday, June 5, 2000
Time: 12:21:15 am

Greg GDS wrote:

> Thanks Shawn, you must be as bad as I am about the hours, it's after 2 am
> here in FL.
>
> I do have a couple of other questions, then it is off to bed:
> 1.) On the "Referrals" if we set the OG up to give like a $1 referral
> credit each month for a user that was referred by another user, and say the
> "referred" user either cancels or is not current, will OG automatically stop
> giving the referral credit?

Yes, of course... :-)


> 2.) On the Product line items, we give a discount for members who pay by
> CC. If a user who previously was a "Invoice" customer, goes in and decides
> to put in CC information to start be billed to their CC, will OG
> automatically change the product line item? If not what would you suggest
> would be the best way to set OG up so that it would alert some one to the
> fact that a change has been made to a users account (like in this case so we
> can go in and delete the old product line item and instead change it to the
> new line item).

No, the product is not tied directly to the credit card info. If a customer
changes it and you want to change it based on their payment type, you will
need to change it by hand.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696

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