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Re: billing cycle

From: James \"BUBBA\" Carter
Date: Wednesday, June 14, 2000
Time: 3:33:35 pm

Right, I went ahead and had the computer generate an invoice for the
14th, It was the same amount $14.25. Then I advanced to date to the 18th
because I have it set to bill customers 12 days before the end of the month.

It wanted to bill the customer again, $25.00.

Since the customer paid $14.25 on June 14th, that should have paid them up
until July 1st, On June 18th, there should have been an invoice for $25.00
which would have covered the whole month of July. I just can't figure out
why the computer is wanting to bill the customer 2 times for $14.25.

Any ideas?


James




At 02:55 PM 6/14/2000 -0700, you wrote:
>James "BUBBA" Carter wrote:
>
> > Under the PRODUCTS Button under Maintenance
>
>I'm assuming you mean the "Prorateable" box. Go to the invoice that was
>prorated, and make sure the products on that invoice are prorateable by
>click on them to go to the detail window. Changing a product AFTER the fact
>will not make old products prorateable.
>
> - Shawn
>
>-------------------------------
>Shawn D. Hogan
>President, Digital Point Solutions
>http://www.digitalpoint.com
>(858) 452-3696
>
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