Search Again: Grace and on hold time. From: Paul Farber Date: Wednesday, July 5, 2000 Time: 6:58:49 am When a customer is on hold for a day, then given grace (for 3 days) and made current by doing an auto server restore from hold, how does the Credit indefinate Hold Time function determine the time to credit?? Does it credit hold time from the initial hold date (the account experation date) or does it use the grace period? Farber Technology NO HASSLE Internet service ONLY $17.95/mo. Sign up a friend and get 1 free month of service! Call TOLL FREE 1-877-213-8829 ------------------------------------------ To subscribe, unsubscribe and list archive please visit http://www.optigold.com/lists ------------------------------------------

Messages In This Thread: Grace and on hold time. by Paul Farber on Jul 5, 2000 at 6:58:49 am Re: Grace and on hold time. by Shawn Hogan on Jul 5, 2000 at 9:12:29 am