Search Again: Cancel Customers From: Don Brown Date: Wednesday, October 4, 2000 Time: 10:57:22 am Shawn, When I press the "Cancel Customers" button on the main menu, it reports that there are no accounts due to be cancelled. I have a few customers who have open invoices which are over 60 days past due. They are in "indefinite hold" status and there is no date in the "term date" field. Maint/Gen Pref/Accounts shows #5 as 60. The manuals says that the "Cancel Customers" button works for Past Due accounts or accounts with a date in the termination field of the customer record. These are Past Due and over 60, but are not being cancelled. Any ideas why? Thanks, ---- Don Brown - Dallas, Texas USA Internet Concepts, Inc. donbrown@inetconcepts.net http://www.inetconcepts.net PGP Key ID: 04C99A55 (972) 788-2364 Fax: (972) 788-5049 Providing Internet Solutions Worldwide - An eDataWeb Affiliate ---- ------------------------------------------ To subscribe, unsubscribe and list archive please visit http://www.optigold.com/lists ------------------------------------------

Messages In This Thread: Cancel Customers by Christine Williams on Mar 4, 1999 at 12:59:40 pm Re: Cancel Customers by Shawn Hogan on Mar 4, 1999 at 2:55:31 pm Re: Cancel Customers by Christine Williams on Mar 5, 1999 at 12:57:03 pm Re: Cancel Customers by Shawn Hogan on Mar 5, 1999 at 1:22:17 pm Cancel Customers by Don Brown on Oct 4, 2000 at 10:57:22 am Re: Cancel Customers by Shawn Hogan on Oct 4, 2000 at 11:01:46 am Re: Cancel Customers by Don Brown on Oct 4, 2000 at 11:22:14 am Re: Cancel Customers by Shawn Hogan on Oct 4, 2000 at 11:34:07 am Re: Cancel Customers by Don Brown on Oct 4, 2000 at 11:54:48 am Re: Cancel Customers by Shawn Hogan on Oct 4, 2000 at 12:34:53 pm