Search Again: Re: Cancel Customers From: Shawn Hogan Date: Wednesday, October 4, 2000 Time: 11:01:46 am Don Brown wrote: > When I press the "Cancel Customers" button on the main menu, it reports > that there are no accounts due to be cancelled. > > I have a few customers who have open invoices which are over 60 days past > due. They are in "indefinite hold" status and there is no date in the > "term date" field. Maint/Gen Pref/Accounts shows #5 as 60. > > The manuals says that the "Cancel Customers" button works for Past Due > accounts or accounts with a date in the termination field of the customer > record. These are Past Due and over 60, but are not being cancelled. > > Any ideas why? What is the customer's expiration date? - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 ------------------------------------------ To subscribe, unsubscribe and list archive please visit http://www.optigold.com/lists ------------------------------------------

Messages In This Thread: Cancel Customers by Christine Williams on Mar 4, 1999 at 12:59:40 pm Re: Cancel Customers by Shawn Hogan on Mar 4, 1999 at 2:55:31 pm Re: Cancel Customers by Christine Williams on Mar 5, 1999 at 12:57:03 pm Re: Cancel Customers by Shawn Hogan on Mar 5, 1999 at 1:22:17 pm Cancel Customers by Don Brown on Oct 4, 2000 at 10:57:22 am Re: Cancel Customers by Shawn Hogan on Oct 4, 2000 at 11:01:46 am Re: Cancel Customers by Don Brown on Oct 4, 2000 at 11:22:14 am Re: Cancel Customers by Shawn Hogan on Oct 4, 2000 at 11:34:07 am Re: Cancel Customers by Don Brown on Oct 4, 2000 at 11:54:48 am Re: Cancel Customers by Shawn Hogan on Oct 4, 2000 at 12:34:53 pm