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Re: Cancel Customers

From: Shawn Hogan
Date: Wednesday, October 4, 2000
Time: 11:34:07 am

Don Brown wrote:

> 8/1/00 (shows 64 days PD) & 8/2/00 (shows 63 days PD)

That *should* be it... Check a few things...

In the termination date field, make sure it's either blank or set to
something less than today

Make sure the hold months/days are blank

Make sure customer's status is either "Current" or "On Hold"

Make sure the account type matches the account type under accounts
preferences exactly

Make sure there is not a grace date set on the account

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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