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Re: Invoice emailed to wrong customer

From: Shawn Hogan
Date: Wednesday, November 4, 1998
Time: 3:11:46 pm

Scott Black wrote:

>Today I did my invoicing as per usual.
>
>A customer called up and reported that he received an emailed invoice that
>wasn't his. Upon investigation, I've come up with the following:
>
>he was supposed to get invoice # 981104-0002, he got 981104-0003
>
>981104-0003 was properly delivered to it's intended recipient
>
>my maillog shows the 2 messages going out as usual:
>
>I don't have anything listed in the email override or alternate billing
>address of the customer in question.
>
>I can't imagine how this would happen????

So you are saying that invoice 981104-0002 went out to two different
customers?

- Shawn

-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647



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