 |  |
Could be where the red "TECH CALLBACK NEEDED" text is, although it really
Re: Tech Callback timestamp?
From: J.R. Miller
Date: Wednesday, November 8, 2000
Time: 10:26:38 am
doesn't matter, it's just nice to know what our tech callback return time
usually is.
--
J.R. Miller
Customer Relations Manager
JR@safeaccess.com
_________________________________________
Safe Access - Family Safe Internet Access
P.O. Box 2757 Flagstaff, AZ 86003-2757
(888) 734-SAFE - Fax (520) 779-5371
WWW.SAFEACCESS.COM
> From: Shawn Hogan <shawn@digitalpoint.com>
> Reply-To: "Optigold ISP List" <isp-list@optigold.com>
> Date: Wed, 08 Nov 2000 10:20:52 -0800
> To: Optigold ISP List <isp-list@optigold.com>
> Subject: Re: [Optigold ISP] Tech Callback timestamp?
>
> J.R. Miller wrote:
>
>> Is there a possibility that this feature can be added in the near future?
>> Since we are not a 24/7 operation, sometimes we get a tech callback request
>> when we arrive at the office in the morning and are not sure if the request
>> was made the evening before or that morning... It seems like it wouldn't be
>> that hard for Optigold to timestamp when the information was entered in...
>
> Where would you want the field to be (on the screen)?
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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