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Re: authoritative name server not found

From: Men & Mice Support
Date: Tuesday, November 28, 2000
Time: 1:30:30 pm

At 12:38 PM -0800 11/28/00, Esalen Computer Department wrote:
>Hello
>
>We have ISP service through Mbay.net and have been having problems with
>email from outside our company bouncing back to senders with the message
>-name service timed out. I have been trying to chase this around for awhile
>and thought that the problem was with mbay services. However, upon speaking
>with support they thought it maybe our internal name server which brought me
>to the question 'Do I have everything setup correctly'.
>Here is our set up:
>I have QDNS Pro 2.1.1 setup on a G4 server with ASIP 6.3. Internally TCP/IP
>preferences(on 35 macs) are set for name service pointing to our G4 Server
>(206.55.xx.xx). Our email server (7200 w/ASIP 6.3) TCP/IP ns preferences
>also point to our G4. The G4 server has name service pointing to itself.
>Should the G4 server be pointing to our ISP name servers?

Either way. It makes no difference to QuickDNS Pro.

>We setup internal ns (on our G4) for all our servers and for a staging area
>for our website. We have static IP addresses for all our machines - we
>could use our ISP ns for all our needs but decided not to.
>Currently when I run DNS expert standard I get the warning 'unable to locate
>an authoritative name server for 'esalen.org'.
>
>Any help with setup or any other portion of the problem would be most
>appreciated.

The problem is with mbay.net. The domain is delegated to two of their
servers, but their primary server is misconfigured - it's giving out
non-authoritative answers. I forget why BIND does this - something
about a misconfigured SOA record, or something like that.

At any rate, this means that, while you can send mail, you can't
receive mail. So this message won't reach you. :-[

It's a good thing you included your phone number.
____________________________________________________________________
Chris Buxton Men & Mice
cbuxton@menandmice.com We Make DNS Easy!



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