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Re: Canceled Customers (invoicing)From: Thomas Fox Date: Tuesday, December 5, 2000
Time: 7:04:35 pm> > I guess so, but I don't understand why. Optigold
> > handles telnet, http, etc., etc., etc., without
> > trouble...
>
> Because there is a little more to the POP3 protocol than
> something basic
> like HTTP. Telnet is not handled internally (yet) either due to the
> complexity. But both are being worked on. Actually, there are some
> beta-quality functionality for POP3 internal to Optigold ISP
> right now. So
> it IS coming along. Also, looking at table additions to
> actually *store*
> the email, so that is going to require a little shifting
> around of things
> internally.
Even basic functionality with promises of improvement would
be fine. Depending upon how far long you are in the process,
I have some ideas on how it might work from a work-flow and
process standpoint, if you're interested.
> > What I want is distinct bank deposit reports. One that
> > shows what gets deposited in the bank (i.e., cash,
> > checks, virtual checks, money orders, etc.) and
> > a separate that shows credit cards summarized by
> > type.
> >
> > Currently, to get this, we have to change what is
> > included in the report, then run the report, then
> > change it back to get the bank deposit.
> >
> > Even a bank deposit report/credit card payment
> > report would be fine.
>
> I guess what I still don't understand is why you want the
> credit card ones
> separate? The income refund report (as you know) can be summarized by
> payment type.
Keep in mind the billing/accounting/admin folks aren't
usually the technical folks.
Our book keeper likes very much to be able to hit a button
and have her bank deposit report completed. We take that
report to the bank and use it for our deposits. One-button
functionality.
What I want is an equally simple, one-button approach to
getting that credit card (only the credit cards) activity
in the exact same format as the bank deposit report. This
then is used to balance out the credit card batches.
I must be doing a horrible job of articulating what it is
I want - it seems pretty simple and straightforward.
This functionality is achievable now, but requires someone
to go in and change the criteria for the bank deposit report
and then change it back - something I'm not comfortable
having non-technical people do.
If you created something like Bank Deposit Report 1 through
5 or so, with each one being definable like the current one
report is, that would be perfect.
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