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Re: held accountsFrom: Shawn Hogan Date: Monday, November 16, 1998
Time: 11:03:03 amTeresa Walters wrote:
>I have several accounts that are on hold. On each individual account, I
>went in and put the current date for the Hold Date. When I go back and
>verify the accounts, it shows that they are on hold indefinitely.
>
>Again, when I check the report for pending invoices, they show up to be
>invoiced. Why is that? Is this not the correct procedure for
>"suspending" an account? These are all accounts that were imported, but
>should be listed as suspended.
Is the account type set to "On Hold"? And if not, click the "Put
Customers On Hold" button on the main menu.
- Shawn
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Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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