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In the past all of our customers have been invoiced on the 15th of the
pro-rated invoices
From: Teresa Walters
Date: Monday, November 16, 1998
Time: 11:56:10 am
month. Their expiration date is the 30th/31st, they are invoiced 2 weeks
before expiration. New accounts pay their first month, no matter what
day they start their service. Their second invoice is pro-rated to
reflect the billing cycle.
When we imported, we have customers whose actual expiration is not the
30th. I want to go ahead and invoice those customers to get them into
the billing cycle.
I took one of the accounts, went to the customer info, clicked on new
invoice, added the billing cycle items, put in the date that I wanted to
pro-rate to, and clicked on pro-rate. I know the invoice is created, but
it doesn't appear to add it to the list of invoices that are pending
when I click on create invoices off of the main menu. Do I have to
print/send the invoice manually at that point or is there another way to
get it into the list?
Teresa
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