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Ok, now the next question is.......where did the email go?
Re: Good morning, Shawn!
From: Teresa Walters
Date: Tuesday, November 17, 1998
Time: 12:58:47 pm
I went to a new customer's account info and clicked on credit. It seemed to
process the credit. Then I went and checked the customer info of the person
who was due to receive the credit. When I go to the invoice info, it does
reflect an invoice with the credit amount and shows the date that the
invoice was sent and that it is now closed.
I have Eudora set up to queue the mail. When I check the sent mail and the
mail that is in queue, there is not anything for this customer. When I check
the customer's email, the invoice is not there. I do have the preferences
set up to auto send referral invoices.
What happened to the mail?
Teresa
> >Do referrals have to be an automated task or is there a way to manually
> >push them through?
>
> Click the Credit button just to the left of the Referral field.
>
> - Shawn
>
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