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Re: held accountsFrom: Melissa Starnes Date: Wednesday, November 18, 1998
Time: 11:08:12 amI did this too :) be sure that under the customers password block on the
customer info page it should be set to 'hold' instead of 'current'
> -----Original Message-----
> From: isp-list@data-point.com [mailto:isp-list@data-point.com]
> Sent: Monday, November 16, 1998 11:15 AM
> To: Missy
> Subject: [Optigold-ISP] held accounts
>
>
>
> I have several accounts that are on hold. On each individual account, I
> went in and put the current date for the Hold Date. When I go back and
> verify the accounts, it shows that they are on hold indefinitely.
>
> Again, when I check the report for pending invoices, they show up to be
> invoiced. Why is that? Is this not the correct procedure for
> "suspending" an account? These are all accounts that were imported, but
> should be listed as suspended.
>
> Teresa
>
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