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Re: Credit Card Processing and Chargebacks
From: Trish Kleuskens
Date: Wednesday, November 18, 1998
Time: 11:48:58 am
addendum: make sure your cc company is faxing you chargeback
initiations same day they receive them, this cuts down the losses. That
gives you time to fight, but in the mean time turn them off!!!
At 02:13 AM 11/18/98 -0500, Walt's Corner wrote:
>Hello all,
>
>I have stopped processing CC's today until we find a solution to the
ole "Steal
>services and then charge it back" game. I wouldlike to hear how some of
you have
>handled this problem. We had a client who had been with us since
Feburary. Today
>I got FOUR, count em, four months of chargeback sheets from our
processor in the
>mail. I called this SOB and claims he accessed the web only once and
never
>really wanted the service in the first place but was placed on it by a
computer
>store that we used to let refer customers to us.
>
>What are some of the methods, and processes that you are using to
prevent this
>type of theft.
>
>Thank you in advance,
>
>Walter R. Carter
>President
>TeleSouth Network Inc
>
>
Tricia Kleuskens
Director of Admin.
(619) 565-SURF x 111
trish@inetworld.net
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