Search Again: Billing Suggestions From: Bob Gelety Date: Monday, January 1, 2001 Time: 1:17:17 pm I looking for some suggestions as to how I can do this better: The problem I have is we offer 4 different payment items for dialup service: 1 Month-$19.95 3 Months-$56.85 6 Months-$107.70 12 Months-$203.40 Each are set up as an item available for a billing cycle. The problem is our customers rarely seem to pay what their billing cycle shows. So when our counter people accept payments they usually need to go out and adjust the invoice to the amount the customer wishes to pay this cycle. Most times this happens ok but there are many instances when a customer was invoiced 56.85 but they paid 19.95 and it slipped past the clerk and now the invoice didn't close and a late notice was generated. Or in an opposite scenario the customer was billed 19.95 and paid 56.85 so in 3 months they will have an invoice for 3.00. Has anyone found a better way of doing this? I would greatly appreciate any suggestions...... Thanks... Bob Gelety Digital Link Inc. --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Billing Suggestions by Bob Gelety on Jan 1, 2001 at 1:17:17 pm Re: Billing Suggestions by Shawn Hogan on Jan 1, 2001 at 1:21:51 pm Re: Billing Suggestions by Michael Colvin on Jan 1, 2001 at 1:37:06 pm Re: Billing Suggestions by Susie Ward on Jan 1, 2001 at 1:41:44 pm Re: Billing Suggestions by Bob Gelety on Jan 1, 2001 at 3:17:11 pm Re: Billing Suggestions by Shawn Hogan on Jan 1, 2001 at 3:32:25 pm Re: Billing Suggestions by barbbras@dbtech.net on Jan 2, 2001 at 6:58:16 am