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Re: Billing Suggestions

From: Shawn Hogan
Date: Monday, January 1, 2001
Time: 3:32:25 pm

Bob Gelety wrote:

> Not if they have decided to change from 3 month to month-month.

Well true... if they change their plan without telling you after you have
invoiced them, then yes... you would need to go in and change their billing
cycle, change their invoice, etc.


> Still requires manual intervention, allows room for error. Trying to stay
> away from that. The ability to change the items on the invoice at the
> payment screen would be soooooo nice, and a check box for something like
> "Update Billing Cycle to reflect Invoice Change" on the payment screen would
> be great too.

Mmmmm... probably not going to happen. From an accounting standpoint, it
would probably be best to leave the original invoice as it is, create a
credit invoice to balance/zero it, and then create the new invoice for the
new service.


> But you have provided them 1000 licenses, my customers are paying ahead for
> a service to be provided. Harder to convince someone to prepay for something
> they can't touch or see. (I can see my available OG license count increase)
> ;-)

Hehehe... true... {shrug}


> Dreaming of all credit cards customers.....aaaahhhhhhhh. That is our
> advantage over the bigger competitors and is a large part of our customer
> base, so it won't go away.

I figured, but figured I would mention it. :-)

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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