Search Again: Re: Odd problem... From: Shawn Hogan Date: Monday, January 1, 2001 Time: 9:50:50 pm Tony Harris wrote: > We started experiencing an odd problem recently. Entering certain data didn't > make adjustments, and users seemed to vanish. > > For example: > > 1 user was very past due. he came in and paid his fee. Normally, it asks if > we wish to release the person from hold. It never did that. > > Another example... > > We had a long standing user. They recently moved to an area that we didn't > cover. We went to adjust their account, and it didn't show in optigold AT > ALL. Not under the persons name, username or phone number. Anyone else > experience this?? Sounds like possibly you have multiple sets of data files running on the same network at once. Check all your machines... make sure there is only 1 set of data files (check for MainMenu.fp5 or something). - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Odd problem... by Tony Harris on Jan 1, 2001 at 7:16:37 pm Re: Odd problem... by Shawn Hogan on Jan 1, 2001 at 9:50:50 pm Re: Odd problem... by Tony Harris on Jan 1, 2001 at 10:59:34 pm Re: Odd problem... by Shawn Hogan on Jan 1, 2001 at 11:03:16 pm Re: Odd problem... by tony@elroynet.com on Jan 2, 2001 at 7:33:08 am Re: Odd problem... by Shawn Hogan on Jan 2, 2001 at 11:29:05 am