Odd problem...

Re: Odd problem...

From:

Date:

Time:

Yup, checked. I even selected a specific server (froma comp off the
network). Even if we were running two sets of the data files, this user had
been a client since around dec98/jan99 - we didn't have opti until around
Feb as I recall, so if there were multiple sets, they should all have that
user...

-Tony
----- Original Message -----
From: "Shawn Hogan" <shawn@digitalpoint.com>
To: "Optigold ISP List" <isp-list@optigold.com>
Sent: Monday, January 01, 2001 11:49 PM
Subject: Re: [Optigold ISP] Odd problem...

> Tony Harris wrote:
>
> > We started experiencing an odd problem recently. Entering certain data
didn't
> > make adjustments, and users seemed to vanish.
> >
> > For example:
> >
> > 1 user was very past due. he came in and paid his fee. Normally, it
asks if
> > we wish to release the person from hold. It never did that.
> >
> > Another example...
> >
> > We had a long standing user. They recently moved to an area that we
didn't
> > cover. We went to adjust their account, and it didn't show in optigold
AT
> > ALL. Not under the persons name, username or phone number. Anyone else
> > experience this??
>
> Sounds like possibly you have multiple sets of data files running on the
> same network at once. Check all your machines... make sure there is only
1
> set of data files (check for MainMenu.fp5 or something).
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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