Search Again: Re: Free Service Until Feature or ? From: Matt Bailey Date: Tuesday, January 2, 2001 Time: 11:32:02 am Uhmm Visa states that if you sold the product or service online and have a "trial non pay" period you must notify them via e-mail prior to charging their card to reduce charge back reuqests. And you need to be able to show an audit of such e-mail.. The Audit is handled by opti quite well so I am not worried about that.. Visa recomends 5-7 days before charging their card or if the period is less than 7 days 2 days before charging the card the e-mail is sent.. I just read the darn thing out of their 80 page rule book. No I can not find the page to quote.. But I know for a fact it is in there. I know discover is similar that you must notify them before you charge it but it does not say when.. -----Original Message----- From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of Aaron Lynch Sent: Tuesday, January 02, 2001 1:47 PM To: optigold list Subject: Re: [Optigold ISP] Free Service Until Feature or ? On 1/2/01 10:37 AM, The Defendant "Matt Bailey" <mbailey@journey.net> Confessed: > Part 2 is 5 days before we charge the card to comply with the Visa rules we > need to e-mail them telling the amount/day we are going to charge their card > to give them time to cancel. > > Failure to do this voids all contractual pieces between you and your > customer regarding their visa account. In other words they can charge back > at will whenever they want (reading the Jan 2001 VISA rule book :) > > So do you see anyway we can do this? > Aren't you telling them 30 days in advance what the charge is? I would think that would be sufficient for the visa rule. Is it 'no less' than 5 of _exactly_ 5 days? -- Aaron Lynch System Administrator NineWire Digital Solutions

Messages In This Thread: Free Service Until Feature or ? by Matt Bailey on Jan 2, 2001 at 10:40:11 am Re: Free Service Until Feature or ? by Aaron Lynch on Jan 2, 2001 at 10:47:40 am Re: Free Service Until Feature or ? by Matt Bailey on Jan 2, 2001 at 11:32:02 am Re: Free Service Until Feature or ? by Shawn Hogan on Jan 2, 2001 at 11:43:02 am Re: Free Service Until Feature or ? by Matt Bailey on Jan 2, 2001 at 12:13:13 pm Re: Free Service Until Feature or ? by Shawn Hogan on Jan 2, 2001 at 12:18:16 pm