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Re: Free Service Until Feature or ?

From: Matt Bailey
Date: Tuesday, January 2, 2001
Time: 12:13:13 pm

But then how do I auto switch them to another account type to put them in
our 15 days before normal billing practice without having toedit eeach of
them?

-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Shawn Hogan
Sent: Tuesday, January 02, 2001 2:42 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Free Service Until Feature or ?


Matt Bailey wrote:

> OK here is what we want to do..
>
> Give a customer a 30 day trial period before be charge them a dime.
> Then we need to bill their credit card on the start of the paid period
> rather than our normal 15 days in advance.
> OK that is part 1 :)

You can set the product to have a $0, 30 day setup fee. On invoicing
preferences, you can set it to charge them ONLY the setup fee (not the
recurring fee). So that would take care of that right off the bat.

Then *when* they get billed you could set them to a unique account type
(billing and such is controlled on a per account type basis).


> Part 2 is 5 days before we charge the card to comply with the Visa rules
we
> need to e-mail them telling the amount/day we are going to charge their
card
> to give them time to cancel.

So generate them an invoice 5 days before they expire, and bill them 0 days
before. The invoice will say "Unless Another Form Of Payment Has Been
Arranged, Your Credit Card Will Be Billed On xx/xx/xxxx." or something like
that.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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