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Re: Usage Product Blank when setting up an account

From: Shawn Hogan
Date: Tuesday, January 2, 2001
Time: 1:02:07 pm

Ken H. wrote:

> When I add a customer, and select their primary billing cycle item, why
> doesn't the usage, diskspace, and bandwidth products fill in in on the
> customer's Usage screen? even though there are products selected for those
> fields under the billing cycle product screen.

Go to Maintenance & Preferences -> General Preferences -> Usage

Make sure the "Auto-Set Usage Products At Account Creation" is set to 'Yes'.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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