Search Again: Re: Usage abuse flags... From: Shawn Hogan Date: Monday, November 30, 1998 Time: 10:55:36 am Steven Mueller wrote: >My company offers a warning for the first offense for going over the time >usage allowed in a given month. I'd like to have the customer flagged for a >call back when the export file is imported at the beginning of each month. >When the customer is called back, the call is logged, and the next time they >go over the time allowed, OG will bill them for the time instead of flagging >them. Mmmmm... not really, you can set the time usage that they get billed for as a certain level and then a time usage amount before they get put onto the abusers report. But there is no system for SOMETIMES charging for excessive time usage, and sometimes not. >I'd like to know if this is possible or if it can be added into the next >version. Also, a way to exempt certain customers would be nice... so >"preferred" accounts don't get nailed for time usage abuse. Well, since the time usage allowed is set on a per customer basis, you can set the "preferred" accounts time allotment higher than the normal accounts. - Shawn ------------------------------- Shawn D. Hogan President, Data Point Solutions http://www.data-point.com (619) 452-3696 ICQ: 8319647

Messages In This Thread: Usage abuse flags... by Steven Mueller on Nov 30, 1998 at 9:16:26 am Re: Usage abuse flags... by Shawn Hogan on Nov 30, 1998 at 10:55:36 am