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Re: pending

From: Shawn Hogan
Date: Thursday, July 2, 1998
Time: 4:13:21 pm

Interactive Online wrote:

>I have a problem here, I think.
>
>I have an account called lsdtv.com and the expiration date was 06/27/98. The
>account status said "Pending". That seemed to be ok.
>
>Today I received a money order from the customer, so from the main screen I
>selected "Receive Payments" and entered all the information and clicked
>"Enter with Receipt"
>
>I then went to look at the account and it said it was still Pending. so I
>rebuilt the indexes and checked again...still the account says Pending.
>Shouldn't it change to "current" ? It does show that the invoice is
>closed and
>there was a payment made. And it did change the exp date to 07/27/98
>
>Also, it shows up in the pending accounts list when I click the Pending
>accounts button from the main menu.
>
>Any suggesitons?

Make it current. :-)

A pending account has absolutely NOTHING to do with how much they owe you
or anything like that. It's soley for the purpose of review. (So that
managers can review accounts before they become "live".)

If you don't want to use pending accounts, you can specify that in the
preferences.

- Shawn

-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647



Messages In This Thread:

  • pending by Dave Tanguay on Jul 2, 1998 at 3:49:58 pm
    • Re: pending by Shawn Hogan on Jul 2, 1998 at 4:13:21 pm
    • Re: pending by Dave Tanguay on Jul 2, 1998 at 4:30:21 pm
    • Re: pending by Shawn Hogan on Jul 2, 1998 at 5:00:36 pm
  • Pending by Jon Hiller on Dec 11, 2003 at 4:07:15 pm
    • Re: Pending by Shawn Hogan on Dec 12, 2003 at 12:17:40 pm
    • Re: Pending by Jon Hiller on Dec 12, 2003 at 5:24:39 pm


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