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Re: Invooice Problems
From: Randy Cook
Date: Wednesday, February 7, 2001
Time: 9:54:09 pm
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Shawn
<br> So what you are saying is that even when it puts
the payment amount in, I must change it to what they are paying and not
what is owed.
<br> Then you must put the same amount in amount received.
<br> Then the statement will reflect a - balance if moneys
is due?
<br> Why does it not make the difference automatically?
<p>Randy-
<p>Shawn Hogan wrote:
<blockquote TYPE=CITE>Randy Cook wrote:
<p>> I have customers that don't send in the full payment when it is due.
<br>> When I enter their payment into the payment section under customer,
it says
<br>> all invoices are current and asks if I want to close them. I say
no and then
<br>> the payment always shows on their invoice what the had owed not what
they paid
<br>> and does not have a balance due, it shows they are current (balance
of $0.00).
<br>> How do I correct this so that it shows what they paid and has a balance
due of
<br>> what they still owe for that month.
<p>When you create the payment, you enter how much the payment was for.
If you
<br>enter the amount to be the same as their balance due, then it of course
<br>would reflect that.
<p> - Shawn
<p>-------------------------------
<br>Shawn D. Hogan
<br>President, Digital Point Solutions
<br><a href="http://www.digitalpoint.com">http://www.digitalpoint.com</a>
<br>(858) 452-3696
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