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From: hostmaster
Date: Friday, July 3, 1998
Time: 1:14:28 am
-----Urspržngliche Nachricht-----
Von: Interactive Online <dave@virtualstorefronts.com>
An: isp-list@data-point.com <isp-list@data-point.com>
Datum: Freitag, 3. Juli 1998 09:42
Betreff: [Optigold-ISP] invoicing setup charges
>Hi,
>
>Here's a scenario...
>
>I have a reseller for me called urs.net
>So his account type is RESELLER.
>The accounts he signs up are the SLAVES.
>I bill all my resellers monthly to keep things organized.
>
>
>When I am entering slaves into the database, how do I add a setup charge
for
>the slave?
>I can enter a billing cycle amount which will link to the RESELLER account,
but
>I do not want
>a setup charge to be billed every period. So let's say a month goes by and
he
>wants to add
>a POP account to a SLAVE account. We charge a one-time setup for a POP
account.
>How
>can I add this $10 setup fee for the SLAVE's additional POP account? I can
go
>to the Billing
>Cycle screen on a slave account and add a "Setup Charge" through there, it
>continues to bill that
>amount every billing period. I checked under my PREFERENCES and yes the box
is
>checked
>for "one-time fee" for the setup charges.
>
>Am I doing something wrong?
>
>
>Also, it would be cool if you could view the "billing cycle amount" when
>looking at a SLAVE account.
>The billing cycle amount for the SLAVE only shows up on the RESELLER's
Billing
>Cycle screen.
>
>Also, in order to add a "setup charge" or "one-time fee" to an account you
have
>to invoice that
>amount, if I am not mistaken. Sometimes you don't want to send an invoice
just
>for a $10 POP
>account that will only be billed one-time. It would be nice if I could add
a
>setup charge, but it did
>not create an invoice for it quite yet, instead it would add the setup
charge
>(including description)
>to the next generated invoice. Kinda like when you add a "billing cycle
>charge". When you add a
>billing cycle charge, it does not invoice the account right away, instead
it
>waits till the next EXP DATE.
>
>So, if I had a customer paying $18.95/mo every 20th of the month, and he
signed
>up an additional
>POP account ($10 one-time) on the 18th of the month. It wouldn't be right
to
>send a $10 invoice on
>the tenth and then on the 18th send an invoice for $18.95 on the 20th. Just
add
>the $10 to the total due the next
>billing period and send one invoice. This would cause less confusion on the
>customer's end. They get
>one invoice for one total every month/period.
>
>Hope I don't sound confusing?
>
>
>But you would want to send an invoice right away for some charges.
>For example... I had a customer who was billed annually and then in the
middle
>of the year signed
>up 60 additonal POP accounts. I wouldn't want to wait 6 more months (his
next
>billing period)
>for the $600 he owes for the POP accounts
>
>It would be helpful if I could select if I wanted a setup charge invoiced
right
>away
> -or-
>if I could select that the "setup charge" amount would be included the next
>time the account is invoiced.
>
>
>I glad that's over......I gotta get to bed.
>
>Thanks for your help :)
>-Dave
>
>
>
>
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