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Let me make sure that I understand you. Everyday, I have to go check the list of
Re: suspending accounts (now Request)
From: Teresa Walters
Date: Tuesday, December 8, 1998
Time: 4:16:47 pm
accounts that are due to be suspended to verify which accounts are being
suspended for a balance due of less than $5. Then I have to go manually close
those invoices.
It would seem like this would be an ideal preference to create. Each isp could
put in their own dollar amount and then no account would be suspended for a
ridiculously low amount.
Teresa
Shawn Hogan wrote:
> Teresa Walters wrote:
>
> >Could you add this as a preference for each isp to use at their discretion?
> >We fill in the $ amt, and the system verifies that an account that is due to
> >be suspended does not owe less than $x.
> >This would prevent accounts from being suspended that only owe minimal
> >amounts. It sounds like as it stands that unless I check the accounts
> >everyday and block someone from being suspended, that a customer could be
> >cut for a payment that was a .05 off.
>
> Nope... It will only suspend the account if you leave the invoice open.
> The only thing you do by closing the invoice is rolling their expiration
> date forward. So if you close the invoice, they will still owe you
> money, but won't be canceled.
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Data Point Solutions
> http://www.data-point.com
> (619) 452-3696
> ICQ: 8319647
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