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Feature requestFrom: Mike Bristol
Date: Friday, March 2, 2001
Time: 7:53:29 amShawn-
I have a few feature requests from my customer support staff:
#1) Most of my support staff claim that they rarely ever in the course of
the day venture all the way back out to the main menu. Typically, they
remain on one of the customer information screens and simply FIND a new user
with each support request. They were wondering if it would be possible to
add some sort of 'Message Waiting' indicator elsewhere in the program other
than the pop-up notification that appears when you exit to the Main Menu.
#2) My non-tech support staff would be interested in a switch that would
allow us on an employee-by-employee basis to turn off the 'Customer Needs a
Callback' notification when you exit to the Main Menu. Those staff members
that don't regularly perform customer callbacks for tech support find it
annoying and would enjoy not having to deal with it.
Thanks!
Mike Bristol
Director of Operations
Greater Ozarks Information Network
=================
mbristol@getgoin.net
http://www.getgoin.net
404 E Washington Avenue - P.O. Box 488
Ava, Missouri 65608
417.683.4951 888.680.GOIN
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Messages In This Thread:- Feature request by Walter Carter on Jul 14, 1998 at 12:52:27 pm
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- Feature Request by Conrad A. Rockenhaus on Sep 14, 1999 at 8:50:21 am
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- Feature Request by Bobby Mack on Oct 7, 1999 at 1:19:01 pm
- Feature Request by William H. Williams on Oct 13, 1999 at 1:32:01 pm
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- Feature Request by Michael Drake on Oct 18, 1999 at 2:31:13 pm
- Feature Request by Todd Reese on Oct 23, 1999 at 10:29:57 am
- Feature request by Earl Fisher on Nov 13, 1999 at 3:10:59 pm
- Feature Request by Henry Smith Jr. on Nov 20, 1999 at 2:22:56 pm
- Feature request by Jan Ivar Ljosland on Nov 24, 1999 at 2:13:13 pm
- Feature Request by Paul Farber on Dec 1, 1999 at 7:01:24 am
- Feature Request by Internet Account on Dec 14, 1999 at 10:51:04 am
- Feature request by Jan Ivar Ljosland on Dec 19, 1999 at 3:29:05 am
- Feature request by Walter Carter on Dec 21, 1999 at 10:35:10 am
- Feature request by Jan Ivar Ljosland on Dec 22, 1999 at 2:27:35 pm
- Feature Request by Conrad Rockenhaus on Dec 30, 1999 at 6:27:32 pm
- Feature Request by Tom Terpening on Jan 2, 2000 at 2:14:19 am
- Feature Request by Tom Terpening on Jan 3, 2000 at 3:27:06 pm
- feature request by Todd Jagger on Jan 3, 2000 at 3:47:15 pm
- Feature Request by Richard Hall on Jan 4, 2000 at 2:06:03 pm
- Feature Request by Tom Terpening on Jan 4, 2000 at 10:52:48 pm
- Feature Request by Chadwick S. Wachs on Jan 6, 2000 at 1:28:28 pm
- Feature Request by Tom Terpening on Jan 9, 2000 at 4:38:32 pm
- Feature Request by Alexi Touloumis on Jan 10, 2000 at 4:39:39 pm
- feature request by Teresa Walters on Jan 11, 2000 at 12:07:54 pm
- Feature request by Jan Ivar Ljosland on Jan 16, 2000 at 1:06:52 pm
- Feature request by Jan Ivar Ljosland on Jan 26, 2000 at 12:22:15 pm
- Feature Request by Conrad Rockenhaus on Jan 27, 2000 at 8:48:29 pm
- Feature request by Jan Ivar Ljosland on Feb 15, 2000 at 3:43:46 pm
- FEATURE REQUEST by Paul Farber on Mar 11, 2000 at 12:00:14 pm
- Feature Request by LoftNet Mailing List on Mar 15, 2000 at 10:39:20 am
- Feature request by kimboo2 on Mar 23, 2000 at 2:24:54 pm
- Feature Request by Alexi Touloumis on Apr 18, 2000 at 5:09:22 pm
- Feature request by Jan Ivar Ljosland on Apr 21, 2000 at 2:52:36 am
- Feature Request by Don Brown on Apr 23, 2000 at 2:04:43 pm
- Feature Request by Atle Soma on Apr 25, 2000 at 7:15:55 am
- Feature Request by John McDowall (Oz Online Inc.) on Apr 26, 2000 at 10:26:44 am
- Feature request by Jan Ivar Ljosland on Apr 28, 2000 at 1:28:37 pm
- Feature Request by Caio James on Apr 29, 2000 at 2:57:54 am
- FEATURE REQUEST by Conrad Rockenhaus on May 1, 2000 at 10:57:09 am
- Feature Request by Don Brown on May 12, 2000 at 8:03:44 am
- Feature Request by Grady Kelly on May 12, 2000 at 2:29:17 pm
- Feature Request by Hannah Amentler on May 15, 2000 at 9:47:06 am
- Feature request by David Oehlers on Jun 1, 2000 at 8:43:56 am
- Feature Request by Greg McKenzie on Jun 16, 2000 at 9:56:56 pm
- Feature Request by James \"Bubba\" Carter on Jun 21, 2000 at 9:09:58 pm
- Feature Request by Paul Farber on Jul 5, 2000 at 6:47:31 am
- Feature Request by Optigold Mailing List on Jul 11, 2000 at 9:37:11 pm
- Feature Request by Mike K on Jul 12, 2000 at 1:28:36 pm
- Feature Request by Don Brown on Jul 14, 2000 at 9:12:01 am
- Feature Request by BridalClicks on Jul 22, 2000 at 6:00:34 am
- Feature Request by Don Brown on Jul 22, 2000 at 4:13:34 pm
- Feature Request by Torbjorn Larsson on Jul 22, 2000 at 5:15:33 pm
- Feature request by Administrator Opti-gold on Jul 23, 2000 at 10:18:23 am
- Feature request by J.R. Miller on Jul 25, 2000 at 2:21:24 pm
- Feature Request by Michael Colvin on Jul 27, 2000 at 2:22:40 pm
- feature request by James \"BUBBA\" Carter on Aug 2, 2000 at 10:00:44 pm
- feature request by James \"BUBBA\" Carter on Aug 9, 2000 at 9:54:43 am
- Feature Request by Matthew Bailey on Sep 14, 2000 at 9:11:07 pm
- Feature request by Frank Garcia on Oct 12, 2000 at 11:35:09 am
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- Feature Request by Torbjorn Larsson on Oct 26, 2000 at 3:02:16 pm
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- Feature Request by Torbjorn Larsson on Nov 15, 2000 at 5:05:30 pm
- Feature Request by Matthew Bailey on Dec 2, 2000 at 2:49:44 pm
- Feature Request by K. Cochran on Dec 12, 2000 at 10:54:12 am
- Feature Request by Noel Del More on Dec 30, 2000 at 2:33:52 pm
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- Feature Request by Stephen M. Lane on Feb 6, 2001 at 10:06:41 pm
- feature request by Rick Palmer on Feb 12, 2001 at 10:47:58 am
- Feature Request by Brendan McAlpine on Feb 15, 2001 at 2:48:28 pm
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- Feature request by Mike Bristol on Mar 2, 2001 at 7:53:29 am
- Feature request by Chris Kenward on Mar 4, 2001 at 5:10:04 pm
- Feature request by J.R. Miller on Apr 16, 2001 at 1:22:35 pm
- Feature Request by Jeremy Anthony Kinsey on Apr 24, 2001 at 12:08:52 pm
- Feature Request by Noel Del More on Apr 27, 2001 at 6:04:19 pm
- Feature Request by Michael Colvin on May 7, 2001 at 2:44:02 pm
- feature request by James \"Bubba\" Carter on May 9, 2001 at 3:25:11 pm
- FEATURE REQUEST by Mike Ray on May 22, 2001 at 8:52:22 am
- Feature request by Sheron Lowe on May 22, 2001 at 2:28:17 pm
- Feature request by Sheron Lowe on May 26, 2001 at 10:34:10 am
- Feature Request by Michael Baird on Jun 15, 2001 at 10:14:35 am
- Feature Request by Shawn M. Rolin on Jun 21, 2001 at 8:07:03 am
- Feature Request by Michael Baird on Jul 2, 2001 at 7:44:44 am
- Feature Request by Mark Plemmons on Jul 5, 2001 at 7:05:54 pm
- Feature Request by Neil Ulrich on Jul 27, 2001 at 4:18:45 pm
- Feature Request by Michael Baird on Jul 30, 2001 at 1:08:13 pm
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- Feature Request by Michael Baird on Aug 1, 2001 at 9:26:51 am
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- Feature request by Luke Skidmore on Aug 9, 2001 at 12:15:55 pm
- Feature Request by Matthew Nock on Aug 11, 2001 at 7:27:48 pm
- feature request by James \"BUBBA\" Carter on Aug 13, 2001 at 12:42:13 pm
- feature request by mbailey@journey.net on Aug 14, 2001 at 11:26:32 am
- Feature Request by Jan Ivar Ljosland on Aug 26, 2001 at 7:19:00 am
- Feature Request by opti-list@logicinternet.com on Sep 1, 2001 at 1:07:36 am
- feature request by Mike K on Sep 18, 2001 at 12:11:37 pm
- Feature request by Tony on Sep 21, 2001 at 2:14:22 pm
- Feature request by memaccts on Oct 8, 2001 at 4:56:55 pm
- Feature Request by Matt Clark on Oct 9, 2001 at 1:26:24 pm
- Feature Request by Chris Collins on Oct 9, 2001 at 9:06:41 pm
- Feature Request by Matt Clark on Oct 10, 2001 at 11:39:58 am
- Feature Request by Mike Bristol on Dec 13, 2001 at 8:23:23 am
- Feature request by jcgalvez@MegaLink.com on Dec 14, 2001 at 3:41:05 pm
- Feature request by Charles A. Banks Jr. on Dec 17, 2001 at 12:18:10 pm
- Feature Request by Tony D. Koehn on Dec 19, 2001 at 7:12:32 am
- Feature Request by Stephanie Woulfe on Dec 19, 2001 at 4:47:49 pm
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- Feature Request by Tony D. Koehn on Jan 10, 2002 at 7:38:12 pm
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- Feature Request by Justin Ainsworth on Jan 21, 2002 at 2:43:34 pm
- Feature Request by Mike Bacher on Jan 21, 2002 at 5:11:08 pm
- Feature Request by Dan Houtz on Jan 23, 2002 at 2:57:08 pm
- feature request by optigoldmaillist@itcanada.com on Jan 24, 2002 at 2:30:24 pm
- Feature Request by Dan Houtz on Jan 24, 2002 at 4:36:29 pm
- Feature Request by Matt Clark on Jan 29, 2002 at 1:34:20 pm
- Feature request by Jennifer on Feb 2, 2002 at 9:09:57 am
- Feature Request by Matt Clark on Feb 6, 2002 at 9:33:11 am
- Feature Request by Chris Collins on Feb 18, 2002 at 3:31:05 pm
- Feature Request by Michael J. Colvin on Feb 18, 2002 at 4:56:30 pm
- Feature Request by Lewis Watson on Feb 25, 2002 at 9:29:58 pm
- Feature Request by Justin Ainsworth on Feb 26, 2002 at 3:52:33 pm
- Feature request by Bruce Huddleston on Mar 13, 2002 at 11:28:33 am
- Feature Request by Tony D. Koehn on Mar 18, 2002 at 12:56:22 pm
- feature request by Eivind Ravndal on Mar 20, 2002 at 8:18:04 am
- Feature Request by DNS Online on Mar 22, 2002 at 7:07:06 am
- Feature request by Ivan Pope on Mar 26, 2002 at 8:46:44 am
- Feature request by Mark Plemmons on Mar 26, 2002 at 7:03:36 pm
- Feature Request by Ray Hatch on May 9, 2002 at 2:14:22 pm
- Feature Request by Debbie Chen on Jun 7, 2002 at 4:24:32 pm
- feature request by Patti Jones on Jun 8, 2002 at 7:56:06 am
- Feature Request by Chuck Rock on Jun 21, 2002 at 11:53:00 am
- feature request by chris ochap on Jul 5, 2002 at 7:04:32 pm
- Feature Request by Tony D. Koehn on Jul 10, 2002 at 1:03:12 pm
- Feature Request by Geoff Jukes on Jul 12, 2002 at 4:54:42 pm
- Feature Request by Enesha Fairluck on Jul 17, 2002 at 11:50:04 am
- Feature request by Eivind Ravndal on Jul 24, 2002 at 4:48:30 am
- feature request by Stephanie on Jul 24, 2002 at 3:23:05 pm
- Feature request by Chris Kenward on Jul 24, 2002 at 3:32:41 pm
- Feature Request by Debbie Chen on Aug 1, 2002 at 5:17:57 pm
- Feature Request by cmiller@advancedcyber.com on Aug 5, 2002 at 7:08:16 am
- Feature Request by Chris Kenward on Aug 6, 2002 at 2:00:07 pm
- Feature Request by John McDowall on Aug 16, 2002 at 8:01:19 am
- Feature Request by Ron Hensley on Aug 17, 2002 at 8:03:55 am
- Feature request by Chris Kenward on Aug 21, 2002 at 4:49:50 am
- Feature Request by Lewis Watson on Aug 24, 2002 at 12:35:25 pm
- Feature Request by Matt Groveton on Aug 26, 2002 at 3:57:20 pm
- Feature Request by Tony D. Koehn on Aug 30, 2002 at 10:26:47 am
- Feature request by cmiller@advancedcyber.com on Aug 30, 2002 at 6:50:25 pm
- Feature Request by Tony D. Koehn on Oct 4, 2002 at 3:03:20 pm
- Feature Request by Chris Kenward on Oct 17, 2002 at 5:14:53 am
- feature request by Stephanie on Oct 17, 2002 at 9:37:41 am
- Feature Request by Chris Kenward on Oct 23, 2002 at 4:49:00 am
- Feature request by Justin Ainsworth on Oct 31, 2002 at 12:45:20 pm
- Feature request by Eric Allison on Nov 18, 2002 at 5:46:46 pm
- Feature Request by Debbie Chen on Jan 9, 2003 at 11:52:25 am
- Feature request by Douglas Hardison on Jan 28, 2003 at 9:44:08 am
- Feature Request by Walter Carter on Mar 5, 2003 at 9:08:47 am
- Feature request by Matthew Bailey on Mar 9, 2003 at 9:23:10 am
- Feature Request by Networx - Michael J DeRosa on Mar 13, 2003 at 1:06:47 pm
- Feature Request by Victor Garcia on May 1, 2003 at 7:57:56 pm
- Feature Request by Victor Garcia on May 22, 2003 at 11:47:40 pm
- Feature Request by Victor Garcia on Jun 19, 2003 at 12:35:39 am
- Feature Request by Administrator on Jul 1, 2003 at 7:23:17 pm
- Feature Request by Administrator on Jul 4, 2003 at 2:00:34 am
- Feature Request by Administrator on Jul 7, 2003 at 2:17:27 am
- Feature Request by Lewis Watson on Jul 12, 2003 at 9:18:39 am
- Feature Request by Debbie Chen on Jul 16, 2003 at 11:01:56 am
- Feature Request by Dave Johnson on Jul 16, 2003 at 11:31:56 am
- feature request by Administrator on Aug 7, 2003 at 5:46:04 am
- Feature Request by Debbie Chen on Aug 19, 2003 at 11:23:55 am
- Feature Request by Jeff Folk on Aug 25, 2003 at 12:50:03 pm
- Feature Request by Administrator on Aug 27, 2003 at 9:45:28 pm
- Feature Request by Jeremy Kinsey on Sep 2, 2003 at 6:35:19 pm
- Feature Request by Julian G on Nov 7, 2003 at 12:51:54 pm
- Feature Request by Julian G on Nov 14, 2003 at 11:37:05 pm
- Feature Request by Julian G on Nov 14, 2003 at 11:38:00 pm
- Feature Request by Timothy Bohen on Dec 15, 2003 at 10:54:17 am
- Feature request by David Snyder on Feb 2, 2004 at 4:14:41 pm
- Feature request by David Snyder on Feb 4, 2004 at 2:09:00 pm
- Feature Request by august garcia on Feb 11, 2004 at 1:38:47 pm
- Feature request by Jeff Folk on Apr 2, 2004 at 8:03:17 am
- Feature request by Chris Blore on Apr 13, 2004 at 7:58:06 am
- Feature request by Bill Brunton on Apr 15, 2004 at 7:24:01 pm
- Feature Request by Victor Garcia on Apr 16, 2004 at 2:50:39 am
- Feature Request by Russell Ford on Apr 19, 2004 at 1:01:03 am
- Feature Request by Bill Brunton on Apr 23, 2004 at 1:16:43 pm
- Feature Request by Those Wonderful Tech Care People at TeleSouth on Jul 2, 2004 at 7:40:41 am
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